"The biggest little company in the industry."
- Allstate Dealer Services
"The biggest little company in the industry."
- Allstate Dealer Services
"The biggest little company in the industry."
- Allstate Dealer Services
"The biggest little company in the industry."
- Allstate Dealer Services
CarShop:
-
Regional program, training over 700 staff members, in 7 used locations, since 1997 (CarSense)
-
Product specialists interact with clients from “Meet and Greet” to “Delivery and Paperwork”
-
Monthly Training for new hires, low performing staff, focused training
-
Assist management with the profitable re-insurance program
-
300% increase in PVR since inception (all stores)
-
85% increase in VSC penetration (all stores)
-
Support of finance and sales management in all aspects of training and growth
-
Service advisor access and training to Allstate dealer portal.
-
Review of early claims, loss ratios, lines per RO and retention of clients monthly.
​​
Drivers Village:
​
-
Single Point Process customized for dealer
-
Regional program, training over 200 members in 14 stores, since 2016
-
Product specialists interact with clients from “Meet and Greet” to “Delivery and Paperwork”
-
Monthly Training for new hires, low performing staff, focused training
-
New product category introductions
-
Assist management with the profitable re-insurance program
-
Increase in product sales
Dorschel:
​
-
Single Point Process customized for dealer
-
Regional program, training over 200 staff members, in 10 new franchises, 2 used locations, since 2014
-
Product specialists interact with clients from “Meet and Greet” to “Delivery and Paperwork”
-
Monthly Training for new hires, low performing staff, focused training
-
New product category introductions
-
Assist management with the profitable re-insurance program
-
43% increase in PVR since inception (all stores)
-
100% increase in VSC penetration (used locations)
DEALER IMPACT